Privacy Policy

We collect information you provide directly to us, such as when you create an account, register for a course, or contact us for support. This may include: • Personal Information: Name, email address, phone number, and billing information • Professional Information: Job title, company name, and professional interests • Course Information: Course preferences, completion status, and certification records • Communication Records: Correspondence with our support team and instructors We also automatically collect certain information when you use our website, including: • Device Information: IP address, browser type, and operating system • Usage Data: Pages visited, time spent on site, and interaction patterns • Cookies and Tracking: Information stored on your device to enhance your experience

We use the information we collect to: • Provide and improve our training services • Process course registrations and payments • Deliver course materials and certifications • Communicate with you about courses, updates, and support • Personalize your learning experience • Analyze usage patterns to improve our platform • Comply with legal obligations and protect our rights • Send marketing communications (with your consent) We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following circumstances: • Service Providers: With trusted third parties who assist in operating our platform, processing payments, or delivering services • Legal Requirements: When required by law, court order, or to protect our rights and safety • Business Transfers: In connection with a merger, acquisition, or sale of assets • Consent: When you have given explicit consent for specific sharing We ensure all third parties with whom we share information are bound by appropriate confidentiality and data protection obligations.

We implement appropriate technical and organizational measures to protect your personal information: • Encryption: All data transmission is encrypted using industry-standard protocols • Access Controls: Strict access controls limit who can view your information • Regular Audits: We conduct regular security assessments and updates • Secure Storage: Data is stored in secure, monitored facilities • Staff Training: Our team is trained on data protection best practices While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.

You have the following rights regarding your personal information: • Access: Request a copy of the personal information we hold about you • Correction: Update or correct inaccurate information • Deletion: Request deletion of your personal information (subject to legal requirements) • Portability: Receive your data in a structured, machine-readable format • Objection: Object to certain processing of your information • Withdrawal: Withdraw consent for marketing communications To exercise these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days.

We use cookies and similar technologies to enhance your experience: • Essential Cookies: Required for basic website functionality • Performance Cookies: Help us understand how visitors use our site • Functional Cookies: Remember your preferences and settings • Marketing Cookies: Used for targeted advertising (with your consent) You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

We retain your personal information for as long as necessary to: • Provide our services and support • Comply with legal obligations • Resolve disputes and enforce agreements • Maintain accurate records for certification purposes Course completion records and certifications are typically retained for 7 years to support verification requests. Marketing data is retained until you opt out or for 3 years of inactivity.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers: • Adequacy Decisions: Transfers to countries with adequate data protection • Standard Contractual Clauses: Use of EU-approved contractual clauses • Binding Corporate Rules: Internal policies ensuring consistent protection • Certification Schemes: Participation in recognized privacy frameworks We will only transfer your information when necessary and with appropriate protections in place.

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by: • Posting the updated policy on our website • Sending email notifications to registered users • Displaying prominent notices on our platform Your continued use of our services after changes become effective constitutes acceptance of the updated policy. We encourage you to review this policy periodically.